He said I had to drive it to Walnut Creek. Today I got a text with a change in tone. So he said he wound get in fixed in my town. I said I would not drive to his dealership for a third time. He wanted me to remove my yelp review if he was able to actually make the repair. After all but giving up I got a call yesterday from the GM. Then over the next two months and 13 phone calls with each a promise that a e mail was sent to the used car manager. The service department had it on two separate occasions. Once after purchase I makes several attempts to to schedule the repair. They said if I bought it they would fix it. It had a head liner that needed to be fixed. We are located in the Elk Grove Auto mall, in Sacramento California.Located in Walnut Creek, CA / 49 miles away from Elk Grove, CA The ForAnyAuto Group includes Nissan of Elk Grove, Mazda of Elk Grove and Infiniti of Elk Grove. We are committed to your total satisfaction! To browse all our inventory, Visit us as. We hope that reading these reviews given by users like you help in making your decision to doing business with us. 8588 LAGUNA GROVE DR, Elk Grove, CA 95757. If I need service in the future, I have a place to go where it will be convenient and I can trust the staff to take care of me." Certified 2019 Nissan Versa SV w/ SV Special Edition Package. I was also able to take advantage of a coupon from the internet. Even though the repair took a little longer than they anticipated, they communicated the delay very well. I felt everyone I spoke with enjoyed working there and it made the experience very enjoyable.I felt I could trust them with my car. Your privacy is important to our dealership, learn more by viewing our privacy policy. I was impressed they offered me a rental. What Are You Looking For Type New Used Year Mileage (Max) Price (Max) Make Model Trim Color Transmission Automatic Manual Message By submitting this form, you agree to be contacted with information regarding the vehicle you are searching for. "Starting with getting the appointment time I wanted for my tune-up and then meeting Kim in the office, I was treated as special. They also remember you that you been there before not just by the computer saying it but they actually recognize you." They are very efficient, friendly and helpful. The staff was very friendly and kept me inform about how much longer it was going to take before they took my car. "Althought I thought going early that there would be little wait there's was a line of cars waiting for the Quick Lube to open up at 7:00 a.m. I am thankful to Kim and John for looking after my best interests and appreciate their help!" After picking up my car, John called me to be sure that everything was working properly. Both Kim and John listened to my concerns and made every effort to resolve the issues. After having the transmission replaced, the emission system malfunctioned and John was able to have the repairs covered by the warranty as well. KIm worked with Nissan to have the expense of a remanufactured transmission covered. The transmission on my Nissan Maxima gave out just after 60,000 miles which was the warranty period. "Kim and John were a pleasure to work with during my recent experience in the service department. If I were the manager of this dealership, I would be so so proud of my personnel and would do everything possible to make sure they stay employed with me forever. My service person had gone to lunch and I needed to leave to meet a deadline in my schedule, and the other service dept members actually jumped right into the situation to enable me to be able to get my vehicle and get on my way. And most impressive of all, I was overwhelmed with the sense of teamwork the members of your service department demonstrated while I was there. Also impressed with the sense of personal responsibility and ownership each employee demonstrated to solving the customer's problems. "Most impressed with personal attention given to each customer. 10, 2009 - PRLog - This is what customers have to say about their Sales and Service Experience at Nissan of Elk Grove
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